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Local Pick-Up Points

Many customers choose to "pick-up" their playhouses and swing sets to ensure they get the best convenience and price!

This is a fantastic way to shop, as it enables you to have the benefit of purchasing from a specialist retailer. 24/7 live chat help and guaranteed best prices and the convenience of collecting locally. If you wish then we can also offer a home-delivery service, but this can take longer and be more expensive if you live outside the CBD.



Local Pick-Up Point FAQ's

If you're interested in purchasing using our "pick-up" service, but still have questions then please read the following FAQ section as this will hopefully answer the majority of questions that people ask about our service.

No, we're afraid not. Stock is available to collect in Next Day from our Warwickshire location and 3-5 Days from our Suffolk location.
In the unfortunate (and rare) circumstance that you have missing or damaged parts then we will, of course, replace these for you asap. All you'll need to do is complete a quick parts form and we'll ensure they're dispatched out to your specified address within a few days.
No, we are currently offering FREE collection from your local pick-up point.
The depot will only hold the stock for one week from the date you are notified the goods have arrived at the depot and are available for collection. We're afraid we cannot hold stock longer than this without incurring storage charges.
The box sizes vary depending on the size of the play equipment. We recommend all customers check the packaging dimensions on the product page to ensure your vehicle is big enough to carry the boxes.

The sets we have on display:

In Nuneaton, Warwickshire we have a Osborn, Meaodwside, Aero, Peak, Rede & Zest to view.

Bury St Edmunds, Suffolk has a Skyline Swingset, Wake, Holt, Glee with Single Swing, Jazz & Peak Climbing Frame to view.

For security and to prevent theft/fraud we ask you take a few items with you to prove who you are when you collect your play equipment. The items you will need to take with you are:
  • Invoice (emailed to you)
  • Photo ID (passport or drivers licence)
  • Credit/Debit Card (used to make the purchase)
As play equipment is a high value purchase, we feel this security measure is necessary to ensure that you, us and the warehouse can be confident we are all protected. We apologise for any inconvenience.